Start with trezor.io/start | Trezor® Wallet & Troubleshooting Guide

Introduction — Why use Trezor® and trezor.io/start

trezor.io/start is the official launch page to initialize your Trezor® Hardware Wallet. It guides you to install the Trezor Suite App, connect via Trezor Bridge, and perform a secure Trezor Wallet Login. This guide walks through setup, common problems like Unable to login Trezor, and recovery steps.

Step-by-step setup

Go to trezor.io/start and select your device model.
Download the Trezor Suite App (use Trezor Suite Download) and follow the installer prompts.
If asked, install Trezor Bridge (see Trezor Bridge Download) to allow browser-to-device communication.
Open Trezor Suite App and perform your first Trezor Wallet Login by connecting the device and following on-screen prompts.
Write down your recovery seed and store it offline — this is your insurance for Trezor Account Recovery.

Troubleshooting common issues

Trezor Login not working? Try these fixes:

Confirm you used trezor.io/start and the official app — phishing sites cause failures.
Ensure Trezor Bridge is running; restart it and your browser.
Try a different USB cable or port — some cables only provide power.
If the Trezor Suite App not working, reinstall the latest Suite and check OS permissions (macOS: allow kernel extension; Windows: run as admin).
For Can't verify Trezor Wallet or Error Connecting Trezor Account, clear browser cache and disable extensions that block WebUSB.

If all else fails, consult the Trezor Help Center or contact official support — never share your seed.

Account recovery & 2FA

If you lose your device, Trezor Account Recovery uses your recovery seed to restore access on a new device. There is no centralized password reset. If you enabled third-party 2FA linked to an exchange or service, follow their recovery flow — Trezor® itself doesn't manage external 2FA tokens. For a Trezor 2fa reset, contact the service provider and use your recovery seed when re-pairing the hardware wallet.

FAQs

1. What is trezor.io/start?: The official onboarding page that directs you to download Trezor Suite and Bridge, and starts secure setup.
2. Why can't I login to my Trezor® Wallet?: Most login issues are Bridge or browser-related; reinstall Bridge, try the desktop Suite, and use an original USB cable.
3. How do I recover my account?: Use your 12–24 word recovery seed on a new Trezor® device via Trezor Suite to restore wallets and private keys.
4. Is Trezor Suite safe to download?: Yes—always download from trezor.io/start or the official site and verify checksums if provided.
5. My Trezor Suite App not working — what next?: Update the app, check OS permissions, restart your machine, and review Trezor Help Center articles for platform-specific fixes.
6. Who do I contact for Error Connecting Trezor Account?: Start with Trezor Help Center articles; if unresolved, use official support channels linked on trezor.io.